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FAQ's
Selecting the best provider

Viachem’s inside sales approach creates a more cost effective and efficient supply chain. Customers see the benefits both in time-savings and, in many cases, lower product acquisition costs. Our services generally prove to be a superior match for customers who:

Consider service to be a primary consideration in the selection process

Viachem Sales Specialists are available when you need them by phone or email.


Expect and depend on a high standard of product end-use know how

Viachem sells, services and stocks a limited number of specialty chemicals that we know very well. Sales specialists have chemical training and hands-on product experience, so they can assist with technical and product formulation questions.


Want access to critical documents 24/7

At any time, Viachem customers can access documents such as Certificates of Analysis (COA), Material Safety Data Sheets (MSDS) and technical or formulation documentation, on-line or via fax.


Value their time

We refine the sales process to fit your situation and product objectives, delivering the highest standard of service without the cost of associated with outside sales. Your Viachem Sales Specialist will maintain contact with you via phone and email, versus more time consuming face-to-face meetings that often don’t coincide with customer needs.
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